Front Desk Agent

Job ID29CDBA83234DF
CompanyEconolodge Inn & Suites University
LocationCalgary
ProvinceAlberta
Date Posted2023-06-08
Posted Until2023-12-05
Job TypeFull-time
Job CategoryAccommodations
Description
Location2231 Banff Trail NW Calgary, AB
T2M 4L2

Terms of employment
Permanent employment
Full time
Day, Early Morning, Evening, Flexible Hours, Morning, Night, Overtime, Shift, Weekend
vacancies 2

Overview

Education
Secondary (high) school graduation certificate
Experience
Will train

Responsibilities
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Handle wake-up calls
Provide customer service
Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Overtime required
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people,
Start DateAs soon as possible
Salary$15.25 hourly / 32 to 44 hours per Week
LanguagesEnglish
How To ApplyBy email
zeenatladak@shaw.ca

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