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Restaurant Host

Job ID4A210126B471E
CompanyWickaninnish Inn
LocationTofino
ProvinceBritish Columbia
Date Posted2021-06-19
Posted Until2021-12-16
Job TypeFull-time
Job CategoryFood Services
Description
The Host at The Pointe Restaurant is often the all important first impression for guests about to embark on an amazing dining experience, and the last point of contact as they leave the restaurant. This pivotal position comes in contact with guests from a variety of demographics with a high level of expectations. The role of the Host is to exceed those expectations each and every time.

Please note due to COVID-19 operating regulations/standards some duties may change.

Description:

Managing restaurant reservations via the Inn's Property Management System, email, and over the phone
Floor management including server/table section assignment to ensure a smooth pace of service
Welcoming and seating guests
Taking and placing room service orders; assisting with delivery when necessary
Assisting service team when necessary
Inspect dining and serving areas and equipment
Various administration tasks including, but not limited to, entering restaurant statistics and maintaining menus
Perform quality assurance checks and address guest comments and complaints
Accept payment from patrons for food and beverages
Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards
Some duties may change due to COVID-19 regulations/standards
Start DateAs soon as possible
CredentialsValid Serving It Right Certificate
Education RequirementsCompletion of secondary school
Essential SkillsWillingness to learn and be constantly challenged to grow with the restaurant team
General knowledge of food and wine
An appreciation for detail and customer service
Professionalism and positive attitude in every aspect of the position
Consistent punctuality and dedication
Ability to maintain all COVID-19 regulations/standards
Confident guest service skills and a calm, polite and composed demeanour
Previous experience with hotel and restaurant reservations software such as Maestro and Res Diary an asset
Ability to make a commitment of 1 year to the position
ExperiencePrevious fine dining or host/hostess experience required
LanguagesEnglish
Weight HandlingAbility to lift and carry up to 25 lbs / 11.3 kgs
OtherBenefits:
Gratuities
Medical Benefits
Dental Benefits
Group Insurance Benefits
Life Insurance Benefits
RRSP Benefits
Vision Care Benefits
Other Benefits (Hotel/Restaurant discounts, Recreation discounts, free parking)
How To ApplyTo apply for this career opportunity, please provide a resume and cover letter by emailing jobs@wickinn.com.

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.

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